Every job starts the same way: we inspect your roof on video, walk you through exactly what we find, and explain your options clearly. Then you decide — no pressure.
Call or text
+1 (904) 323-265201Roof Replacement
Full tear-off, efficient install, thorough cleanup. We order the materials, schedule the crew, supervise the install, and walk the finished roof with you — one point of contact from the first phone call to the final nail.
The specialty The specialty. Architectural shingles are the right answer for most Jacksonville homes: strong wind ratings for storm season, a wide range of colors, and the best value per year of roof life. It is the system we know inside out and install end to end, with expert supervision on every job.
Every shingle replacement includes new underlayment, flashing, and ridge venting where the roof needs it. No reusing tired components under a new surface.
Longest life Higher cost up front, decades more life. Metal stands up well to coastal sun and wind, sheds rain fast, and can drop cooling bills. If you plan to stay in your home long term, it is worth a serious look. We will give you the honest math on both options.
For the right home The right fit for certain home styles, and a system that demands careful installation. Tile is heavy, so the structure has to be up to it. If tile suits your house, we will tell you. If it does not, we will tell you that too.
02Insurance Claims
Here is the deal, in plain English. If we inspect your roof and believe your insurance company is likely to cover it, you sign a contingency agreement. That means we guide your entire claim: the paperwork, the documentation, the phone calls, and we stand on your roof next to the adjuster at the inspection to advocate for you.
You only commit to Otter Roofing as your contractor if the insurance company approves the claim for a replacement. If they say no, we shake your hand and walk away. No fee, no invoice, no fine print.
$0 if your claim is denied Call or text
+1 (904) 323-265203Paying Out of Pocket
Not every roof is an insurance job, and we will never pretend yours is to make a sale. If you are paying out of pocket, the process is simple and there is zero pressure at the end of it.
We inspect your roof on video and walk you through the footage so you see exactly what we see.
Line-by-line pricing explained in plain language. No vague lump sums, no surprise add-ons later.
Take your time. You keep the inspection footage and the honest read whether you hire us or not.
Most residential shingle replacements take one to two days once materials are on site. Bigger roofs, metal, and tile can run longer. We give you a real schedule before work starts and tell you immediately if weather pushes it.
It depends on the damage, your policy, and your deductible. That is exactly what the free video inspection answers. If the damage looks like a covered loss, we walk you through the claim. If it does not, we say so and give you a straight quote instead.
You owe nothing. The contingency agreement only commits you to Otter Roofing if the insurance company approves a replacement. If they say no, we shake your hand and you part ways with zero cost.
Architectural shingle is the workhorse for most Jacksonville homes: strong wind ratings and the best cost per year of life. Metal costs more up front but lasts decades longer and handles coastal weather well. Tile suits specific home styles and needs a structure that can carry the weight. We walk you through real numbers for your roof, not a sales script.
The focus is residential, but yes. If you manage a commercial property, call and we will take a look and quote it honestly.
Jacksonville and the surrounding Northeast Florida communities. If you are nearby and not sure, call. Worst case, we point you to someone good.
Yes. Every job starts with a free video inspection, whether or not you hire Otter Roofing. You get the footage and an honest read on your roof either way.
